FAQ

We are a semiconductor and electronic product trading and supply chain service company. Our core services include sourcing, quotations, supply matching and delivery coordination. Please specify any authorized-channel requirements when inquiring. Brand authorization must be verified through valid, brand-specific documentation.

Our coverage includes MCUs and processor ICs, memory, power management, logic and interface ICs, server processors, GPUs, wireless modules, development boards, displays, sensors, connectors and relays. Send the complete part number so we can check the relevant supply options.

The catalog describes our business and sourcing coverage; it is not a live inventory list. Availability, quantity, condition, price and lead time must be checked for each inquiry. Catalog images and specifications do not replace order confirmation.

Yes. We can coordinate PCB design and PCBA manufacturing through our partners, alongside BOM sourcing and kitting, component procurement and delivery coordination. Design and manufacturing are carried out by the respective partners. Technical scope, acceptance criteria, costs and lead times are confirmed for each project.

Provide the brand, complete manufacturer part number (MPN), quantity, target delivery date, destination and any condition, packaging, date-code or certification requirements. If you have a target price, specify its currency and whether tax and freight are included so offers can be compared consistently.

Yes. We offer BOM quotations, sourcing and kitting, including shortage-item sourcing. Please provide an Excel list with brands, complete part numbers, quantities and packaging requirements. We can supply components separately or support partner-led PCBA projects. Available quantities, shortages, proposed alternatives and split deliveries are confirmed line by line.

Sample and small-volume requests can be assessed by part number, subject to availability, minimum order quantity and packaging constraints. Sample quantity, price, freight and lead time require separate confirmation. Sample availability does not reserve stock for a future production order.

MOQ is the minimum order quantity. SPQ generally refers to the standard or minimum pack quantity and may differ from MOQ. Lot or date codes identify production batches or dates under manufacturer-specific conventions. State any split-pack, mixed-lot or date-code restrictions before quotation.

State your requirements for new and original products, manufacturer packaging and traceability documents when requesting a quote. Product condition, available evidence and acceptance methods require source-specific written confirmation. Photographs are supporting information, not conclusive proof of authenticity or full traceability.

You may request visual, label, quantity or lot checks, or third-party testing. Feasibility, test scope, sampling, laboratory, cost and schedule must be confirmed before ordering. The agreed inspection or testing plan defines the actual scope.

The availability of datasheets, origin information, conformity statements and other documents depends on the part, supply source and document issuer. Specify the documents, format and intended purpose in advance. We will check availability; a complete document set is not assumed for every part.

Alternative sourcing can be requested with key specifications, package, temperature grade and qualification requirements. Candidates are for evaluation by the customer’s engineering team, including electrical, mechanical, software and application compatibility. An alternative must not replace the ordered part without the customer’s written approval.

Refer to the currency, unit of measure and cost scope stated in the formal quotation. Confirm whether pricing is per piece, reel, set or another unit. The treatment of taxes, freight, insurance, bank charges and destination import costs should be stated explicitly.

Validity is stated in the formal quotation. Stock, market prices, exchange rates and logistics conditions may change, so expired offers require reconfirmation. An initial inquiry does not lock price or reserve inventory. Any reservation, duration and associated conditions must be agreed in writing.

Payment methods, settlement currency, deposits and balance payments are confirmed in the order and pro forma invoice (PI). Open-account terms, credit limits or third-party payments require prior discussion and review. Please arrange payment according to the terms confirmed in writing.

Check the contracting parties, complete part number, quantity, condition, amount, currency, lead time and beneficiary details, and retain written confirmation. Verify any bank-account change through a previously confirmed phone number or another independent channel; do not rely solely on an email or chat screenshot.

Distinguish preparation time, estimated dispatch date and transit time. The start condition, such as order confirmation, payment receipt or completion of documents, should be agreed in the order. State any required arrival date during the inquiry and allow for customs-clearance time.

Shipping options can be discussed based on destination, urgency, value and packaging. Freight may use actual or dimensional weight under the carrier’s rules; unit weight multiplied by quantity is not the final chargeable weight. Packaging and applicable fuel, remote-area or other surcharges must also be considered.

Responsibilities depend on the agreed trade term, named place and contract. Destination clearance, duties and import taxes are not assumed to be included. Confirm required invoices, packing lists, origin or other documents in advance. Declarations must be accurate; undervaluation and other non-compliant arrangements are not accepted.

No blanket confirmation can be given. Supply and export eligibility depend on the item, destination, end user, end use and applicable rules, particularly for certain advanced computing products. Transactions subject to controls or licensing require the necessary procedures before execution is confirmed.

Request changes promptly so the parties can review procurement progress, supplier conditions and costs already incurred. Some orders may be subject to non-cancelable, non-returnable (NCNR) terms. Such restrictions and related costs should be clarified before ordering and handled according to the written agreement.

Contact your account contact promptly with the order number, part number, quantity, lot details, packaging photos and issue description; include test records where relevant. Retain original packaging and samples. Do not return goods before the return process is confirmed. Resolution follows the order terms and review findings.

Warranty duration, coverage, acceptance period and return conditions should be confirmed in writing before ordering. They cannot be inferred from another product or a previous order. Request manufacturer warranty, a specific warranty period or special acceptance criteria in advance so availability and any costs can be confirmed.

We can discuss demand forecasts, volume quotations and scheduled deliveries. Supply plans and inventory reservations require separate confirmation. Before exchanging BOMs, drawings or customer information, the parties can agree on confidentiality, permitted use and any necessary agreement, then proceed with the project.